This item on my bucket list is a pretty significant event, it being 12 hours x 10 days long making it a full  5 days of work. It's the second time I'm working as a promoter, this time promoting toys alongside a really good friend.

I wanted a job that interacts with people to learn a more customer-centric relational approach to business. I believe dealing with many different kinds of people teaches you a great deal of things if you're teachable. So yea, here's some reflection every other day =)

Day 1
Got posted to the scooters area which is supposed to be the prime sales target, was a little hard to master it at first. Seems that the boss has been keeping a watchful eye over me, making me really stressed and pressurized.

Day 2
Begin mastering the scooter pretty well. My past experience interpreting at a customer service course seems to be refreshed. I'm more conscious of my customers and what I could do to provide better services. I want to learn how to become a customer/people orientated sales worker.

Day 3
Seeing parents spend money on their child makes me wonder how I'll bring up my kids. Would I be generous? Stingy? Strict? Or would they follow after me, caring little for material possession?

Day 4
Realize playing on the scooter generates a lot of static, enough to hear the crackling and see the flash when zapping people. Boy am I gonna have so much fun.

Day 5
It's the weekend and there's a hell lotsa people, in which I hope our sales would improved and it did! Had a total of 11 scooters sold. The crowd of kids outnumbers the scooters by more than two, it's a challenge trying to talk to parents while looking out for those crazy ones zooming into boxes, people and other scooters.

However, one really significant moment was when a customer complimented me. He said (in chinese) that I had the heart and patience to manage the children, teaching them how to skate it. I was taken aback when he came to shake my hand before he left. Right after that, felt much more motivated to ensuring the best play experience for the kids regardless of whether they were purchasing the scooters or not. Different kind of worker.


Day 6
Sales hit record high today. Saw this two kids which made me frown. Two sisters were chasing other scooters and pressurizing other kids to get off so they could play. I said to myself, I wonder what kind of parents they had. And soon enough I knew. While talking to their father, I got grilled about why we didn't sell spare parts despite telling them we provide repairs if they needed... In a somewhat sad yet amusing sight, the kids begin pestering their father in an unsightly manner into buying them the scooter. Spoilt brats I would say, by similar parenting. But I guess what comes around goes around.

Day 7
Rather boring Monday. Not much customers and feeling unmotivated. However, Timothy and my efforts have been recognized, our supervisor said among all the promoters she has seen, we were the best. It's something special when you make a distinct difference to the ppl around you, I'm happy. I think this is one of the first few times I've make light in the society round me.

Day 8
While teaching the people to play, I noticed that those who dared to shake more learn faster, picked it up faster, those who are afraid took longer. Another observation was that generally, time taken to learn was proportionate to age. Adults hardly mastered it, teens took slightly longer, whereas kids learn in a few rounds. As we grow old, we fear more, learn less.

Day 9
Today was a momentum breaker after the incline sales, Sales was rock bottom, hardly a crowd in sight.

Day 10
Last day, interesting how I connect to some of the kids, today a pair of sisters came back asking to take a photo with me. I had other kids greet me excitedly whenever they come by my area, certainly brightens up my day. The people-touch does make a difference hm!

Labels: life

This item on my bucket list is a pretty significant event, it being 12 hours x 10 days long making it a full  5 days of work. It's the second time I'm working as a promoter, this time promoting toys alongside a really good friend.

I wanted a job that interacts with people to learn a more customer-centric relational approach to business. I believe dealing with many different kinds of people teaches you a great deal of things if you're teachable. So yea, here's some reflection every other day =)

Day 1
Got posted to the scooters area which is supposed to be the prime sales target, was a little hard to master it at first. Seems that the boss has been keeping a watchful eye over me, making me really stressed and pressurized.

Day 2
Begin mastering the scooter pretty well. My past experience interpreting at a customer service course seems to be refreshed. I'm more conscious of my customers and what I could do to provide better services. I want to learn how to become a customer/people orientated sales worker.

Day 3
Seeing parents spend money on their child makes me wonder how I'll bring up my kids. Would I be generous? Stingy? Strict? Or would they follow after me, caring little for material possession?

Day 4
Realize playing on the scooter generates a lot of static, enough to hear the crackling and see the flash when zapping people. Boy am I gonna have so much fun.

Day 5
It's the weekend and there's a hell lotsa people, in which I hope our sales would improved and it did! Had a total of 11 scooters sold. The crowd of kids outnumbers the scooters by more than two, it's a challenge trying to talk to parents while looking out for those crazy ones zooming into boxes, people and other scooters.

However, one really significant moment was when a customer complimented me. He said (in chinese) that I had the heart and patience to manage the children, teaching them how to skate it. I was taken aback when he came to shake my hand before he left. Right after that, felt much more motivated to ensuring the best play experience for the kids regardless of whether they were purchasing the scooters or not. Different kind of worker.


Day 6
Sales hit record high today. Saw this two kids which made me frown. Two sisters were chasing other scooters and pressurizing other kids to get off so they could play. I said to myself, I wonder what kind of parents they had. And soon enough I knew. While talking to their father, I got grilled about why we didn't sell spare parts despite telling them we provide repairs if they needed... In a somewhat sad yet amusing sight, the kids begin pestering their father in an unsightly manner into buying them the scooter. Spoilt brats I would say, by similar parenting. But I guess what comes around goes around.

Day 7
Rather boring Monday. Not much customers and feeling unmotivated. However, Timothy and my efforts have been recognized, our supervisor said among all the promoters she has seen, we were the best. It's something special when you make a distinct difference to the ppl around you, I'm happy. I think this is one of the first few times I've make light in the society round me.

Day 8
While teaching the people to play, I noticed that those who dared to shake more learn faster, picked it up faster, those who are afraid took longer. Another observation was that generally, time taken to learn was proportionate to age. Adults hardly mastered it, teens took slightly longer, whereas kids learn in a few rounds. As we grow old, we fear more, learn less.

Day 9
Today was a momentum breaker after the incline sales, Sales was rock bottom, hardly a crowd in sight.

Day 10
Last day, interesting how I connect to some of the kids, today a pair of sisters came back asking to take a photo with me. I had other kids greet me excitedly whenever they come by my area, certainly brightens up my day. The people-touch does make a difference hm!

Labels: life